Histology and Pathology Equipment Repair Services
When equipment fails, your lab cannot wait. MES delivers expert repair lab services that diagnose issues quickly and return critical instruments to operation.
Equipment breakdowns are unavoidable, but extended downtime is not. MES repairs histology and pathology instruments with a focus on fast diagnosis, precise service, and minimal disruption to your lab’s workflow.
Equipment Repair Service Options
MES offers flexible service options to match the urgency, complexity, and operational needs of your lab. From on-site support to depot repair, our full service approach helps labs restore equipment efficiently and control repair-related costs.
On-Site Repair
When on-site service is appropriate, MES technicians perform repairs at your lab location. This option allows for direct diagnosis and repair while minimizing equipment transport and downtime.
Depot Repair
For certain repairs, equipment can be shipped to the MES facility for service. Depot repair allows our team to remanufacture your existing equipment and return it to service with a one-year warranty.
Emergency Repair
When equipment issues disrupt your workflow, MES responds promptly and connects you with a service technician. Scheduling is based on equipment type, service needs, and technician availability.
Loaner Equipment
Loaner equipment may be available for select instruments depending on availability. MES reviews options and discusses alternatives when equipment must be taken out of service.
Our Equipment Repair Process
We follow a clear repair process designed to help labs move from equipment issues to reliable operation with minimal disruption.
1. Assessment
We start by gathering information about the equipment issue and current performance. This helps determine whether on-site service or depot repair is the most appropriate next step.
2. Planning
Based on the assessment, our team plans the repair approach, including technician scheduling, parts preparation, and service location.
3. Repair and Quality Check
Repairs are completed by experienced technicians using appropriate tools and procedures. Once the repair is complete, equipment is checked to confirm it is performing according to manufacturer specifications.
4. Documentation and Follow-Up
Each repair includes a field service report outlining the work performed. MES remains available for follow-up questions, additional laboratory equipment service needs, or future support.
Benefits for Your Lab
Reliable equipment repair requires attention to detail and a deep understanding of how laboratory instruments perform over time. MES approaches every repair with a thorough, methodical process designed to address not only the immediate issue, but the overall condition and performance of the equipment.
Our team takes the time to inspect, repair, and verify equipment carefully, helping labs avoid repeat issues, extend equipment life, and maintain confidence in day-to-day operations.
Reduce downtime by addressing issues thoroughly, not temporarily
Extend the usable life of laboratory instruments through careful repair
Support compliance with CAP, CLIA, and other regulatory requirements
Reduce costs by repairing equipment instead of replacing it prematurely
Work with a service team that prioritizes accuracy, documentation, and long-term performance
Why Labs Choose MES
MES is a trusted service partner for laboratories that rely on consistent equipment performance. Our repair work is grounded in decades of hands-on experience, deep familiarity with histology and pathology instruments, and a disciplined approach to service that prioritizes accuracy and accountability.
30+ Years Experience
Experienced Service Technicians
Detailed Repair Inspections
Long-Term Lab Focus
OEM Training Background
Nationwide Service
FAQs
Get answers to the most common questions about our lab equipment repair services.
MES aims to have a service technician on site within 24 to 48 hours, depending on your location, equipment type, and the urgency of the issue. Once you contact us, our team quickly reviews the situation and determines whether the next step is technical support, an on-site repair visit, or in-house service to minimize downtime and disruption.
Loaner equipment may be available in select cases, depending on the equipment type and current availability. When a loaner is not an option, our team works to expedite repairs and explore alternative solutions to keep your lab operational.
MES provides nationwide repair and technical support for histology and pathology laboratories across the United States. Our service team is equipped to support labs in a wide range of geographic locations.
MES helps you evaluate whether repair or replacement makes the most sense based on equipment condition, performance history, availability of parts, and long-term reliability. Our goal is to provide clear guidance so you can make an informed decision that balances cost, downtime, and future operational needs.
MES provides equipment repair services for a wide range of histology and pathology instruments, including cryostats, microtomes, tissue processors, embedding centers, slide stainers, coverslippers, printers, and other essential laboratory equipment. Our technicians work with both newer and legacy instruments and understand the operational demands of high-use laboratory environments.
Still have questions?
Contact our team to discuss your lab equipment or repair needs.
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